ADMIN-015: Assured Controls - Support Access Restricted to U.S. Staff
- Platform
- Google Workspace
- Category
- Admin & User Management
- Severity
- Medium
- Zero Trust pillar
- Governance (weight 1)
- Golden fixtures
- 3
- Branch coverage
- Observed: fixtures prove the verdicts they exercise
- Provenance
- baseline
What it checks
Support access should be restricted to Google staff located in the United States to maintain data sovereignty and prevent covered data from being handled by non-U.S. personnel.
Recommended value
Support access audience restricted to U.S. Google staff
Remediation
Admin Console > Data > Compliance > Access Management > Set the allowed support audience to U.S. Google staff only. Requires Assured Controls.
Fixture-proven verdicts
Every verdict below is proven by a golden fixture in the module's gating test suite. This table derives from the last green run; it cannot be edited by hand.
| Scenario | Expected verdict |
|---|---|
| clean | PASS |
| known-bad | WARN |
| no-data | Not Assessed |
Framework mappings
- CISA SCuBA
- GWS.ASSUREDCONTROLS.1.2v1
- NIST SP 800-53
- AC-3, SA-9
- MITRE ATT&CK
- T1199